Asiakaspalvelua suomeksi: Myyntityö II (itseopiskeluohjelma)

Invest in your Finnish-language skills today! Learn Finnish with our fictional salesperson, Kamila. In this 60-minute course, you will learn to serve and help customers politely by learning phrases that you can use when communicating in problem situations. You will also learn how to use the conditional tense to speak politely. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for levels B1 and higher.

The course lasts 60 minutes and covers the following topics:

• "Can I help you?"
• The conditional tense
• When the conditional is used
• Listening to the customer
• Apologizing

The self-study material includes 10 inspiring digital exercises and 4 texts that promote your learning. In addition, you will receive a recordable PDF glossary in which you can write the glossary included in the course in your native language. The study material is freely accessible for 90 days from the date of purchase through our online learning platform.