APMG Change Management ™ Foundation & Practitioner - Online Classroom (exam included)

The latest version 2024: version 3

This change management certification to boost your career!

Change Management™ is the change management certification to enhance your IT career! (* According to 'CIO' magazine)

"Change management is an essential skill for IT, project management and development."

The world has become so unpredictable. Therefore, the ability of organisations to adapt to change is crucial to stay competitive. At the same time, innovation is also happening with unprecedented speed, complexity and global reach. Leaders and team managers need to be able to deliver continuous results with a much higher degree of agility than before. All this often with geographically dispersed teams.

The development of organisations and projects will only succeed if they are supported by effective organisational change management.

Learn how to implement and manage change effectively.

The APMG-International Change Management course is associated with the impact and management of change; this is a high priority for any organisation where change is essential to facilitate project implementation. This qualification is based on the theory and application of change for the individual, change for the organisation, communication and stakeholder engagement and change management best practice.

APMG-International Change Management™ v3 Foundation & Practitioner Virtual (distance with face-to-face sessions)

Reap all the benefits of classroom learning, but from the comfort of your own home, as you learn all about how to prepare people for organisational change and why the delivery of change needs to be managed and adapted in your organisation to suit the needs of your projects.

About the course

Change Management is associated with the impact and management of change; this is mainly within organisations where change can have a major impact.

The Foundation qualification provides you with the knowledge to effectively contribute to change initiatives and is the first step towards the Practitioner qualification. With the Practitioner qualification, you will learn how to apply and adapt change management strategies in real-life situations, enabling you to drive successful change with the right guidance and support.

What is virtual training?(distance with face-to-face)

Virtual training incorporates both the face-to-face teaching experience of a classroom, with the ease and flexibility of a virtual environment. Our virtual courses are interactive and engaging, allowing participants to communicate with both the instructor and each other in a collaborative way.

Duration of the course

This is an intensive 5-day course that prepares you for the Change Management Foundation and Practitioner exams. The training is delivered via a virtual learning environment.

Training objectives

At the end of the course you should be able to:

• Identify key features of the organisational context in which a change initiative takes place, including the benefits that the organisation is trying to drive, the approach used for the change and the organisational culture.
• Contribute a range of perspectives on the different human reactions that can be seen in a change initiative, suggest ways in which a change can be managed to minimise negative effects and in which people can be supported through change.
• Distinguish between well-founded concerns about a change and resistance to change, recognise signs of resistance and suggest approaches that can mitigate it.
• Recommend and support appropriate actions taken by people in different change roles, especially change sponsors, line managers and change agents, and help build and sustain effective teamwork through change.
• Describe key elements of the process of engaging stakeholders in a change initiative and relate this to building appropriate communication strategies.
• Discuss with colleagues the different areas affected by a change initiative, the severity of these effects and how change progress can be measured.
• Apply key principles to define what needs to be learnt by those involved in a change initiative
• Understand how to provide effective and developmental feedback to support others through change
• Apply coaching principles to support change leaders at all levels
• Demonstrate how to recognise and manage different sources of conflict during change
• Consider effective ways of facilitating groups to enable collaboration and co-design of change.
• Understand ways to sustain change by identifying organisational levers, adoption methods and reinforcing systems to help embed change in an organisation

Content of the course

• Organisational context and approach
• People and change
• Change leadership and teams
• Stakeholders and communication
• The work of the change manager
• Sustaining change
• Learning for change
• Coaching for change
• Managing conflict in the change process
• Facilitation for co-design

What is included in the course?

This is an intensive four-day course that includes the following:

• All accompanying course materials (digital)
• APMG Change Management Study Guide (e-book)
• The cost of the Change Management Foundation and Practitioner exams (must be taken online via remote control within 12 months of purchase)

Exam format

Format of the Foundation exam:

• Multiple choice questions
• Four sections, 50 questions in total
• 25 points required to pass (out of 50 possible) - 50%.
• 40 minutes duration
• Closed book

The Foundation qualification is a prerequisite for the Practitioner qualification.

Examination format for Practitioner:

• Objective test based on a case study scenario
• 5 sections with 16 points each
• 40 points required to pass (out of 80 possible) - 50%.
• 2.5 hours duration
• Limited Open Book - APMG Study Guide for Change Management

Prerequisites

You must first pass the Change Management Foundation exam to take the Change Management Practitioner exam.

The leading Change Management certification for professionals working in organisational change, transition and transformation.

Our Change Management courses, developed in partnership with the Change Management Institute, are designed to help organisations and their people manage the impact of change. They provide techniques to effectively plan and implement successful transformation initiatives.

In the modern business environment, change is relentless. This can be a challenge, but it also presents opportunities. By managing change effectively, organisations can improve their performance and achieve their goals.

Understanding the impact of change is crucial to managing it. Change can create either positive or negative outcomes. It can lead to increased productivity, improved morale and new opportunities, but it can also cause stress, anxiety and resistance.

Our Change Management training explores how change affects and is affected by individuals, teams, change leaders and organisations.

Key benefits of change management

Benefits for individuals

• Understand the human side of change and know how to help people manage change more effectively, maintain their commitment and move them successfully through the change process.
• Understand the different types of change that affect organisations and know how to use different professional approaches to support the effective delivery of the organisation's desired outcomes from each change initiative.
• Know how to identify and work with the stakeholders in a change initiative and how to plan, implement and measure the effective communication required to build and maintain their commitment.
• Be able to assess the impact of change, develop effective change teams and recognise and manage resistance to change.
• Understand the process of sustaining change and know how to incorporate a change initiative as the new 'business as usual'.

Benefits for organisations

• Build the organisation's ability and capacity to manage change successfully and improve flexibility.
• Increase the likelihood of successful change/transformation of the organisation - supporting the strategic direction.
• Minimise the risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.
• Align change initiatives with established, process-driven methodologies (such as PRINCE2® and other project management methodologies) to develop a coherent approach to change.
• Develop and maintain employee engagement and alignment with organisational purpose during times of change.
• Create and maintain the commitment of internal and external stakeholders to new initiatives.
• Manage more effective change communication with internal and external stakeholders so that the change is understood and supported.
• Improve change impact assessment, integrated change planning and successful embedding of the change in the life of the organisation.

APMG accredited change management courses provide individuals with the knowledge, proven methods and techniques to:

• Unlock resistance to change.
• Provide effective support and motivation to individuals and teams to embrace change.
• Utilise a range of professional practices to implement change smoothly and effectively.
• Identify and engage with key stakeholders throughout the change process to gain support
• accelerate the implementation of change programmes
• Highlight their contribution as change experts to initiatives.

Techniques and tools discussed in the course, such as how to lead change and involve those affected by it, and effective communication strategies, can help organisations manage change and reap the benefits.

These qualifications also offer a route to independent accreditation by the Change Management Institute.