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Certified ScrumMaster (CSM) in English

2 päivää
1 550 EUR (arvonlisäverotonta)
Avoin koulutus
Helsinki, Tampere
marker Kesäkurssi
Alkavat koulutukset
1 550 EUR
1 550 EUR
1 550 EUR
1 550 EUR

Certified ScrumMaster (CSM) in English

Certified ScrumMaster training is a 2-day workshop that introduces the concepts of agile using Scrum mindset. The participants who have completed the course and passed the exam become Certified ScrumMasters® (CSM).

Scrum is an iterative and incremental thinking framework for developing and maintaining complex products. At Scrum, the development team delivers high-quality functionality by the end of each Sprint, creating the agility needed to respond to rapidly changing demands.

The Scrum framework challenges its user all the time to focus on continuous improvement, and its Sprints create the stability needed to deliver results in an environment where needs change all the time.

These features have led Scrum to become the World's most popular agile software production framework - and its use is constantly being expanded to new areas.

Goals of Scrum Master course

After Certified ScrumMaster training, you know the Scrum framework so that you can coach and manage its use in practice. In this course you will learn about Scrum & Agile thinking and practices so well, that you can start working as a ScrumMaster.

The course is run in Finnish or English (see the flag next to the date) using English-language material.

The course includes an online test, which you take on the Scrum Alliance website after the training. Participants who have completed the course and passed the test will be listed as ScrumMasters on the Scrum Alliance website and will be eligible to join the Scrum Alliance for two years.

Passing certification requires two full days of active participation in the course.

Scrum demonstration video

1.5 Min demonstration video of the basic idea of Scrum by Scrum Alliance and how it helps in complex projects: Scrum video

Content of Certified ScrumMaster (CSM) training course Lean, Agile and Scrum Values and principles
  • Agile manifesto
Scrum theory
  • Scrum framework
  • Empirical process control
  • Scrum's values
  • Progressive product design vs. traditional fixed design
Scrum events and artifacts
  • Time boxes
  • Review, adapt and increase transparency in Scrum Events
Sprint and Increment
  • Stopping Sprint and its options
  • Why don't Sprints' goal and duration change?
  • Shippable product version
  • Why is this important?
  • Why increments have to be ready (DoD)?
Scrum team
  • Scrum team roles
  • How do roles interact in Sprint?
  • Disadvantages of shared roles
Product Owner (PO) according to Scrum
  • Product Owner's powers and responsibilities
  • Why is a Product Owner one single person, not a committee?
  • How does a Product Owner maintain authority over a product?
  • Collaboration with development team and stakeholders
Scrum development team
  • Authority and responsibilities
  • Features
  • Size
  • Why only a Product Owner can provide work for a development team
  • Authority and responsibilities
  • Why does ScrumMaster have no command and leads only by influence?
Definition of Done (DoD)
  • Why do multiple teams working with the same product have to have a shared and consistent Definition of Done?
  • Why does Definition of Done develop over time?
  • Moments in Scrum, when a Scrum team may notice the weaknesses of DoD
  • Meaning of a strong DoD
  • Risks associated with a weak Definition of Done
  • Facilitation in creating a Definition of Done
Product Backlog at Scrum
  • Responsibilities of different Scrum roles
  • Essential features of a Product Backlog
  • Attributes of a Product Backlog item
Product Backlog processing
  • Why a development team uses max 10% of its capacity to this
  • Consequences when a Scrum team bypasses one or more of Backlog processing issues
Sprint planning
  • Participants, feeds and results
  • Responsibilities of Scrum roles
  • Activities when discussing "what" and "how" questions
  • Sprint goal
  • Consequences of Scrum team skipping one or more planning issues
Sprint Backlog
  • Essential attributes of Sprint Backlog
  • How can I change a Sprint Backlog?
Daily Scrum
  • How does a Daily Scrum differ from a traditional status meeting?
  • Why are there a range of restrictive rules for a Daily Scrum?
  • Responsibilities of the development team
  • Possible role of Product Owner and ScrumMaster
  • Issues on the agenda of a Daily Scrum
  • Why are the responses from the development team related to Sprint's goal?
  • Consequences when a Scrum team skips one or more issues related to a Daily Scrum
Sprint Review
  • Responsibilities of Scrum roles
  • Stakeholders' responsibilities
  • Review activities
  • What does not happen in the Sprint Review?
  • Sprint Review results
  • Consequences when a Scrum team skips one or more review issues
Sprint Retrospect
  • Responsibilities of Scrum roles
  • Consequences when a Scrum team skips one or more Retrospect issues
Agile leadership
  • The differences between servant leadership and authoritarian top-down management
  • ScrumMaster as a servant leader
  • Servant leadership scenarios for Scrum team and organization
  • A scenario that improved a Scrum team
Agile coach
  • Facilitation, teaching, mentoring and coaching
  • Challenges faced by a self-organizing team
  • Approaches to resolving the challenges
Services for development teams
  • Value of technical practices
  • Technical debt and its impact
  • General technical practices
  • How technical practices affect the ability to deliver product versions?
Services for a Product Owner (PO) Product Owner coaching
  • Product Owner interaction techniques
  • Excessive time pressure of a development team
Agile Facilitation
  • Scrum master's ways of facilitating
  • Techniques for facilitating group decision-making
  • When should a ScrumMaster not work as a facilitator?
  • Obstacles to clear communication
  • The basic rules
Services for an organization Removing obstacles
  • How does a Scrum master help a Scrum team respond to the obstacles?
  • General organizational barriers outside the team's area of ​​responsibility
Organizational coaching
  • Significant organizational changes following the introduction of Scrum
  • Why doesn't Scrum have a traditional project manager?
  • What happens to traditional project manager tasks?
  • Changes in the Scrum workplace
  • Stakeholder behaviors promoting success 
  • Stakeholder behaviors hampering success 
  • Organizational benefits that will be lost if Scrum is not fully utilized
Extra (in addition to the Scrum Alliance CSM learning objectives): Enterprise Scrum and big projects
  • Scaled Multi-Team Scrum
  • Scrum in geographically distributed teams
  • Contracts, subcontracting
  • Working with traditional organizations
Schedule of Scrum training course

Training days are from 9:00 to 16:00. Morning coffee is served from 08:30.

Scrum master training package

If you are an experienced Scrum Master without a certification, you can simultaneously buy both Certified ScrumMaster and Advanced Certified ScrumMaster training courses at a reduced price of 2635 eur +vat (normally 3100 eur + vat). To claim the benefit, mention "ScrumMaster combined" in the additional information field of the enrollment form. 


The course is suitable for professionals who want to become ScrumMasters or who are members of Scrum teams. This training provides information on Scrum to managers, testers, software developers, project managers and team leaders - as well as anyone else interested in Scrum.

Knowing the basics of Scrum is a prerequisite. So before you start the course, study the Scrum Guide and the eLearning package consisting of 14 short video tutorials based on it. Alternatively you might have gained the needed basic understanding of Scrum at work.



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