Asiakaspalvelua suomeksi: Myyntityö I (itseopiskeluohjelma)

Invest in your Finnish-language skills today! Learn Finnish with our fictional salesperson, Kamila. In this 60-minute course, you will learn useful customer service phrases and vocabulary used in checkout work when a customer buys a product, or when a customer needs help in returning or exchanging a product. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for levels B1 and higher.

The course lasts 60 minutes and covers the following topics:

• At the checkout
• Sales work
• Customer service
• Returning a product
• Exchanging a product

The self-study material includes 15 inspiring digital exercises and 4 texts that promote your learning. In addition, you will receive a recordable PDF glossary in which you can write the glossary included in the course in your native language. The study material is freely accessible for 90 days from the date of purchase through our online learning platform.